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Contact person:

Michael Rabbat, Dipl.-Kfm.
MBA Chief Operating Officer

Claudia Hardmeier
Customer Care
Seminars & Programs

Institutes and competence centers

Link to a variety of
companies and organizations

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Research

What management research can
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Climate-neutral seminars

On the way to
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Juan Diego Flórez Association

Fighting poverty with musical education:

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General management, Finance & Leadership

    Concept

    Companies and institutions are divided into organizational units, areas, departments and profit centers or processes. Their leaders are the driving force behind success. They are supported by junior staff who need to be challenged and supported.

    Structure

    3-part management program. This program covers the key topics of result-oriented management. The goal is to promote the management performance of younger managers, specialists and top performers.

    Benefit

    This program teaches the principles of successful management as well as new management knowledge on the key issues of effective company management. We place particular emphasis on high practical relevance and on learning transfer. In addition to technical skills and the correct use of management methods, performance-oriented employees are also characterized by high social skills. Participants learn about their strengths as leaders. They learn how to use these strengths correctly.

    Participants

    1. Young managers with advancement potential
    2. Key personnel from projects, staff, service centers, cross-sectional and support functions

    Topics

    Part 1: General management

    The integrated management approach

    • From model to practical use
    • Holistic thinking as a source of sustainable corporate success

    Integrated management of corporate divisions

    • Leading a department, but keeping the whole in view
    • Achieve short-term goals while investing in the future

    The new strategic management

    • Strategic thinking
    • Structure and content of a division and profit center strategy
    • The strategic analysis
    • Utilize strategic scope for action

    The new marketing

    • In new marketing, the motto is: “Everything that communicates, sells.”
    • Anyone who communicates externally is therefore marketing-relevant.
    • How do you organize this marketing?

     

    Part 2: Leadership

    Leadership and employee management

    • Which leadership style produces the best results under which conditions?
    • How can optimal employee performance with high employee satisfaction be achieved?

    Behavioral patterns in the leadership process

    Every manager behaves according to an individual behavior pattern. Our lecturer shows the typical behavior patterns in the management process.

    Strengths in leadership behavior

    Building on this, it is usually possible to recognize one's own strengths in personal leadership behavior. And of course one's own weaknesses. In the seminar we concentrate on strengths. Because behavioral changes take a very long time and it is more worthwhile to build on strengths and strengthen them.

    Making use of strengths

    Once you have successfully identified your own strengths, the question arises as to whether you are consciously using them. We train in typical business situations and show how you can consciously use your personal strengths.

    Personal social skills

    Personal social skills should grow with increasing experience and responsibility. We show what characteristics social skills have and how optimization potential can be used.

    Part 3: Finance & Accounting

    Financial management

    • Financial success can be controlled by a few parameters
    • The financial key figures at a glance
    • Where is your own scope for action to contribute to financial success?
    • Planning, budgeting and controlling profit center results
    • Measures to improve results

    Planning and budgeting

    • Ambitious planning and budgeting
    • Dealing with instabilities and uncertainties
    • Adaptation to fluctuating environmental factors
    • Constants of planning in an unplannable world

    Investment calculation

    • Is it worth investing in rationalization?
    • Is investing in innovation worthwhile?
    • Make-or-buy: What to do yourself and what to do with others?
    • Outsourcing or insourcing

    financing

    • Calculating financial requirements for new strategies and concepts
    • Cash flow statement, capital requirements and sources of funds
    • The best forms of financing
    • Minimize the cost of capital

    Liquidity management

    • Calculate liquidity
    • Ensure liquidity at all times

    Achieve profit and profitability targets

    • Set ambitious profit and profitability targets
    • Measures and mechanisms of profit management
    • Achieve profit, cash flow, profitability and contribution margin targets

    Costs under control?

    • The desired cost position
    • Cost planning and cost control
    • Control the break-even point
    • Consciously manage fixed costs
    • Make costs variable and flexible

    General Information

    Administrative Information

    St. Gallen Business School
    Rosenbergstrasse 36
    CH-9000 St. Gallen
    Phone +41 71 225 40 80
    E-Mail seminars@sgbs.com
    Internet www.sgbs.com

    Registration

    We are happy to accept your registration or application for a management seminar or program by email, post or internet.


    After receiving your registration, we will send you:
    - confirmation of your registration with invoice
    - information on the schedule, hotel/conference center and arrival
    - the room reservation form for your hotel booking
    If the seminar is already fully booked, you will be informed immediately.

    Information about the seminar hotels

    Further information about our seminar centres and hotels can be found on the Internet: www.sgbs.com/hotel

    Course fee, Hotel costs, Topics

    The course fee (plus VAT, depending in which country the seminar takes place) includes includes tuition and all course material. Participants will download the seminar materials electronically from our download center shortly before the seminar. We will send you an email with a link to download them. The course fee does not include any hotel services such as overnight accommodation, breakfast, meals and the daily flat rate for the hotel or conference center. Participants must pay these directly to the hotel. The daily delegate rate of the conference centers in London, Boston and Shanghai is billed directly by the St. Gallen Business School and forwarded to the conference center.

    Participants are of course free to stay overnight outside the seminar hotel. In this case, you pay only the daily flat rate charged by the hotel/conference center directly to the hotel or conference center.

    The course fee is charged after registration and must be transferred no later than 6 weeks before the start of the seminar. We reserve the right to make minor changes to topics, the sequence of topics and speakers.

    We as organizers have the right to move a seminar to our study center in St. Gallen for valid reasons without this justifying cancellation of registration.

    Cooperation, Questionnaire

    Some of our seminars are held in cooperation with other renowned institutions. The respective event partner records customer satisfaction at the end of the seminar and forwards the evaluation to the cooperation partner.

    Certificate

    You will receive a course certificate upon completion of the course, or in the case of a multi-part program, during the last part of the program.

    Change of Booking, Postponement

    A re-scheduling is possible only up to 6 weeks before the start of the seminar, and only once. In the case of booking changes later than 6 weeks before the start of a seminar, following re-scheduling fees will be billed:

    If you rebook a booked seminar or part of a seminar up to 3 months before the start, we charge a rebooking fee of CHF 400 plus VAT. If you rebook between 6 weeks and 3 months before the start of the seminar, 20% of the fees for the rebooked event must be paid. If you rebook less than 6 weeks before the start, 40% of the fee is due. If you rebook less than 2 weeks before the start of the seminar, 80% of the fee is due. In case of a later re-scheduling the entire seminar fee is forfeited. If you do not show up, the fee is forfeited without compensation. Seminars and parts of seminars not attended are forfeited.

    When rebooking, there may be program changes/adjustments and overlaps. This does not entitle you to a partial refund of the seminar fee.

    Cancellation, Withdrawal

    Cancellation of registration (withdrawal or cancellation) is possible free of charge up to 3 months before the start of the seminar. If you cancel between 3 months and 6 weeks before the start of the seminar, 40% of the seminar fee plus VAT will be charged.

    Alternatively, a replacement participant can be provided up to 14 days before the start of the seminar against payment of the rebooking fee of CHF 700 plus VAT, in accordance with the target group description.

    The full seminar fee will be charged if the cancellation is made less than 30 working days before the start of the seminar.

    Seminars may, due to force majeure or because of an insufficient number of participants, be cancelled by the organiser at short notice until 2 weeks before the seminar start, without being liable for compensation for any resulting consequences.

    We recommend that you either take out cancellation insurance or book your flight and hotel with a free right of withdrawal up to 10 days before the start of the seminar.

    Postponement in case of danger, pandemic

    We treat rebookings made due to a pandemic or an acute danger situation (terror, war) with great goodwill: We waive the usual rebooking fees. Due to the extended rebooking option, the above-mentioned “free cancellation up to 3 months before the start of the seminar” does not apply. The seminar fee, if not already paid, remains due with the value date stated in the invoice.

    Dangerous situations include events such as an epidemic, a pandemic, disasters, serious political or social upheavals that pose a danger to the participants that should reasonably be avoided by postponing the event. A postponement for such reasons by St. Gallen Business School does not entitle the participant to cancel the booked seminar or program.

    Insurance, Liability, Price Changes

    We recommend that you take out seminar cancellation insurance with your insurance company to cover cancellation costs due to illness and other events.

    Any other damage that could be directly or indirectly related to the seminar attendance, whether from accident, illness, liability, theft, cancellation of the seminar by the organizer or damage resulting from the application of the management knowledge imparted by the participants or the company commissioned by us, must also be insured or covered. We exclude any liability.

    Swiss law applies and the place of jurisdiction is St. Gallen.

    With the publication of a new brochure, all previous information regarding content, speakers and prices become invalid.

    Valid from: 1 June 2024