Concept
Most of the time, it is the team performance that determines success. Companies are organized on a division of labor, and overall performance is then the result of many contributions to a whole. It is therefore the team performance that is needed. In such situations, the manager becomes the coach. The aim must be to achieve the expected success with a well-orchestrated team. The manager's job is to inspire enthusiasm for common goals, show ways forward, provide resources and support team members in fulfilling their tasks with advice and action, but also to motivate and support them. The support should promote and enable skills, while at the same time strengthening the willingness of team members to take on initiative and responsibility themselves. In which situations is team coaching the best leadership approach? How can this role be taken on successfully?
Aims of the program
In this program, we show how many individual achievements can result in an optimized overall performance. We show what it takes to be a good coach, what roles the team members have and what group dynamic processes need to be controlled in order to maintain a high sense of togetherness and the joy of achieving common goals.
Participants
Participants are high potentials who put the team and team success first, who are committed to the role of team coach and who want to learn about and train impulses and tools for this.
Topics
Motivation and performance thanks to good team leadership
Team coaching is the right leadership style when the best results can be achieved not primarily as a sum of good individual performances, but through the interaction of an orchestrated group of people in the company. In these situations, the boss should take on the role of team coach.
- What principles play a role in leading a team?
- Coaching as a results-oriented leadership style
- Promote and indirectly guide
The art of increasing motivation and performance
- Group dynamic requirements
- Team building and team development
- Social competence and development of skills for result-oriented work
- Communication and motivational conversation
- Coaching as a tool for improving performance
- Skilled feedback from the group
- Team coaching as a tool for conflict management
- Utilizing personal strengths
The confident leader
When everything is going well, leadership is easy. True sovereignty is shown in difficult situations. In conflicts. In dissatisfaction. Demotivation. Incomprehension of decisions made. Injustice perceived by employees. Threatening loss of trust. When goals from above are seen as wrong. This is where the confident leader is required. This is where they can prove their class.
- The path to becoming a leader
- Typical personality profiles
- Lead authentically and credibly
Values as pillars of a personality
- The personal canon of values
- Communicating values in the company
The effect on others
- Make the first impression positive
- How verbal and non-verbal communication takes place
- Communicate messages convincingly
Own strengths
- Your own strengths as a leader
- Sharpen your own impact in a targeted manner
- Use your personal advantages more effectively
Effective communication
- The art of capturing language
- Psychological insights into communication
- Verbal and nonverbal communication
- Body language, facial expressions, gestures
Successful negotiation in everyday conversation situations
- Laws of negotiation
- Convince people of your own arguments
- Achieve your own goals without losers
Convince people sustainably even in difficult situations
- Leadership in difficult situations
- Sovereignty as a leader in emerging or acute conflicts
- The winning interaction with employees, colleagues, superiors, customers, suppliers
- Get involved in meetings and assert yourself
Your own leadership role
From a group dynamic perspective, everyone in a team has taken on a role over time: The born leader who always wants to get his way. The integration figure who strives for compromise. The creative nutcase and dreamer. The reliable worker who never says no. Appearance, impact and persuasiveness are then ingrained, the informal organization plays with its power structures. Everyone has a very specific appearance, a charisma and effect that conforms to their role. But what if you want to change something about this role and develop further?
- Winning appearance
- Make the most of your personality
- Feedback: How do I really appear?
- Learn how to break down fixed roles in group dynamics
- The importance of inner peace
- Assertiveness and powerful personality
General Information
Administrative Information
St. Gallen Business School
Rosenbergstrasse 36
CH-9000 St. Gallen
Phone +41 71 225 40 80
E-Mail seminars@sgbs.com
Internet www.sgbs.com
Registration
We are happy to accept your registration or application for a management seminar or program by email, post or internet.
After receiving your registration, we will send you:
- confirmation of your registration with invoice
- information on the schedule, hotel/conference center and arrival
- the room reservation form for your hotel booking
If the seminar is already fully booked, you will be informed immediately.
Information about the seminar hotels
Further information about our seminar centres and hotels can be found on the Internet: www.sgbs.com/hotel
Course fee, Hotel costs, Topics
The course fee (plus VAT, depending in which country the seminar takes place) includes includes tuition and all course material. Participants will download the seminar materials electronically from our download center shortly before the seminar. We will send you an email with a link to download them. The course fee does not include any hotel services such as overnight accommodation, breakfast, meals and the daily flat rate for the hotel or conference center. Participants must pay these directly to the hotel. The daily delegate rate of the conference centers in London, Boston and Shanghai is billed directly by the St. Gallen Business School and forwarded to the conference center.
Participants are of course free to stay overnight outside the seminar hotel. In this case, you pay only the daily flat rate charged by the hotel/conference center directly to the hotel or conference center.
The course fee is charged after registration and must be transferred no later than 6 weeks before the start of the seminar. We reserve the right to make minor changes to topics, the sequence of topics and speakers.
We as organizers have the right to move a seminar to our study center in St. Gallen for valid reasons without this justifying cancellation of registration.
Cooperation, Questionnaire
Some of our seminars are held in cooperation with other renowned institutions. The respective event partner records customer satisfaction at the end of the seminar and forwards the evaluation to the cooperation partner.
Certificate
You will receive a course certificate upon completion of the course, or in the case of a multi-part program, during the last part of the program.
Change of Booking, Postponement
A re-scheduling is possible only up to 6 weeks before the start of the seminar, and only once. In the case of booking changes later than 6 weeks before the start of a seminar, following re-scheduling fees will be billed:
If you rebook a booked seminar or part of a seminar up to 3 months before the start, we charge a rebooking fee of CHF 400 plus VAT. If you rebook between 6 weeks and 3 months before the start of the seminar, 20% of the fees for the rebooked event must be paid. If you rebook less than 6 weeks before the start, 40% of the fee is due. If you rebook less than 2 weeks before the start of the seminar, 80% of the fee is due. In case of a later re-scheduling the entire seminar fee is forfeited. If you do not show up, the fee is forfeited without compensation. Seminars and parts of seminars not attended are forfeited.
When rebooking, there may be program changes/adjustments and overlaps. This does not entitle you to a partial refund of the seminar fee.
Cancellation, Withdrawal
Cancellation of registration (withdrawal or cancellation) is possible free of charge up to 3 months before the start of the seminar. If you cancel between 3 months and 6 weeks before the start of the seminar, 40% of the seminar fee plus VAT will be charged.
Alternatively, a replacement participant can be provided up to 14 days before the start of the seminar against payment of the rebooking fee of CHF 700 plus VAT, in accordance with the target group description.
The full seminar fee will be charged if the cancellation is made less than 30 working days before the start of the seminar.
Seminars may, due to force majeure or because of an insufficient number of participants, be cancelled by the organiser at short notice until 2 weeks before the seminar start, without being liable for compensation for any resulting consequences.
We recommend that you either take out cancellation insurance or book your flight and hotel with a free right of withdrawal up to 10 days before the start of the seminar.
Postponement in case of danger, pandemic
We treat rebookings made due to a pandemic or an acute danger situation (terror, war) with great goodwill: We waive the usual rebooking fees. Due to the extended rebooking option, the above-mentioned “free cancellation up to 3 months before the start of the seminar” does not apply. The seminar fee, if not already paid, remains due with the value date stated in the invoice.
Dangerous situations include events such as an epidemic, a pandemic, disasters, serious political or social upheavals that pose a danger to the participants that should reasonably be avoided by postponing the event. A postponement for such reasons by St. Gallen Business School does not entitle the participant to cancel the booked seminar or program.
Insurance, Liability, Price Changes
We recommend that you take out seminar cancellation insurance with your insurance company to cover cancellation costs due to illness and other events.
Any other damage that could be directly or indirectly related to the seminar attendance, whether from accident, illness, liability, theft, cancellation of the seminar by the organizer or damage resulting from the application of the management knowledge imparted by the participants or the company commissioned by us, must also be insured or covered. We exclude any liability.
Swiss law applies and the place of jurisdiction is St. Gallen.
With the publication of a new brochure, all previous information regarding content, speakers and prices become invalid.
Valid from: 1 June 2024
