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St. Gallen SME Managing Director Program

    Concept

    Which concepts, laws and best practices for corporate management are suitable for managing a business successfully in the long term? And how can such cumulative experience be utilized in one's own business life? These questions, which are essential for current and future managing directors and managers with comprehensive responsibility for results, are addressed by top-class lecturers during the St. Gallen SME Managing Director Program. They show which models, methods, instruments and concepts modern management theory has to offer and where these are successfully applied. Above all, however, they will show how these management theory offerings can be tested for their suitability and - if found to be good - implemented in your own area of responsibility. This is an intensive program on the essential issues: it brings you up to date with the latest developments in corporate management and leadership. It is therefore ideal for top performers who want to "recharge their batteries" after several years of successful commitment.

    Structure

    Part 1:
    Holistic corporate management. Aligning the owners' strategy and the company's strategy. 4 days.

    Part 2:
    Building the business of the future: Business Development. 4 days.

    Part 3:
    Leadership and management. 4 days.

    Topics

    Less is more

    One management theory follows another. One project follows the next, as soon as the first has begun and is far from being implemented.

    • Aren't we doing too much of a good thing?
    • Isn't less "more"?

    Constant adaptation is needed

    Of course: adaptation is a survival principle and the right response to change. Where changes take place, action must be taken. Standing still is a step backwards.

    • No survival without change.

    Finding the optimum change

    However, these principles of evolution do not justify a project rush. They in no way legitimize an overdose of programs; no permanent restructuring; no constantly changing strategy.

    Where is the optimum between renewal and preservation?

    How much change can an organization be expected to accept?

    What change must an organization endure in order to be successful today and tomorrow?

    Practical experience

    It is therefore about the right dose of change and transformation. From the multitude of possible programs, initiatives and projects, managers must determine those that are really worthwhile from the perspective of successful corporate management:

    • New strategic approaches
    • Structural innovation
    • Long-term vision or fast-acting focus
    • New customer segmentation and new business area structure
    • Growth and cost cutting
    • Centralization and decentralization
    • Self-organization with agility or increased control
    • Economies of scale and experience effects
    • Differentiation and uniqueness
    • In- and outsourcing
    • Customer loyalty and new customer acquisition

    Science and management practice offer many programs for this. We show what these are and how they prove themselves in practice.

    Setting the strategic course

    Only those who escape the hectic pace of day-to-day business and manage to view their own business from a "helicopter perspective" can separate the wheat from the chaff; can recognize the need for action in good time. They can determine which strategic decisions need to be made effectively and then concentrate precisely on those issues that are really essential in order to optimize profitability, productivity, market position and company value in the short and long term. This requires the right programs at the right time:

    • Defending existing market shares
    • Optimizing the core business in terms of quality, productivity and customer satisfaction
    • Successful positioning in the competitive environment
    • The further development of the core business in the direction of digitalization
    • Recognizing disruption and displacement potential
    • Exploiting the opportunities offered by new technologies for new business opportunities and new business
    • Developing capabilities that cannot be imitated

    Good leadership as a management task

    However, successful corporate management requires more than good concepts and innovative strategies. It needs good management, it needs leadership. Whatever role managers take on: Leadership must be authentic. It must also be situational, because different situations require different leadership styles and individual employees require individually adapted forms of leadership.

    • What characterizes real leaders?
    • What personal qualities are needed to achieve first-class management results thanks to leadership?
    • What ways are there to fully meet your own requirements in terms of measurement criteria such as motivation, working atmosphere, trust, performance and results orientation?

    Your own role as a manager

    Once the strategic thrusts have been identified and the annual and multi-year targets have been defined, the - usually laborious - process of implementation begins. What role do managers play in this? No role is generally right or wrong. And every manager plays different roles. As a rule, however, a few patterns of behavior dominate. Are they the most effective or is there a need for correction?

    • Change management: the art of implementing major changes
    • Your own leadership role as a managing director
    • Which of the possible leadership roles suits you and your leadership personality?
    • Which leadership roles do you play perfectly, which too intensively and which too little?

    Leadership and resource management

    Modern leadership theory accepts people as they are. It does not attempt to demand major changes in behavior, which usually take much longer than the time available to the individual manager in a particular role.

    • Developing leadership means starting from existing personal strengths.
    • Recognizing these first and then continuously building on them. And, above all, to use them consistently.

    This topic plays a major role in this program. You will learn about your strengths and learn how to use them even better.

    Participants

    1. Managing Directors from SMEs and family businesses
    2. Senior managers from SMEs and medium-sized companies who want to prepare for a later role as managing director
    3. Entrepreneurs who are themselves operationally active as managing directors

    General Information

    Administrative Information

    St. Gallen Business School
    Rosenbergstrasse 36
    CH-9000 St. Gallen
    Phone +41 71 225 40 80
    E-Mail seminars@sgbs.com
    Internet www.sgbs.com

    Registration

    We are happy to accept your registration or application for a management seminar or program by email, post or internet.


    After receiving your registration, we will send you:
    - confirmation of your registration with invoice
    - information on the schedule, hotel/conference center and arrival
    - the room reservation form for your hotel booking
    If the seminar is already fully booked, you will be informed immediately.

    Information about the seminar hotels

    Further information about our seminar centres and hotels can be found on the Internet: www.sgbs.com/hotel

    Course fee, Hotel costs, Topics

    The course fee (plus VAT, depending in which country the seminar takes place) includes includes tuition and all course material. Participants will download the seminar materials electronically from our download center shortly before the seminar. We will send you an email with a link to download them. The course fee does not include any hotel services such as overnight accommodation, breakfast, meals and the daily flat rate for the hotel or conference center. Participants must pay these directly to the hotel. The daily delegate rate of the conference centers in London, Boston and Shanghai is billed directly by the St. Gallen Business School and forwarded to the conference center.

    Participants are of course free to stay overnight outside the seminar hotel. In this case, you pay only the daily flat rate charged by the hotel/conference center directly to the hotel or conference center.

    The course fee is charged after registration and must be transferred no later than 6 weeks before the start of the seminar. We reserve the right to make minor changes to topics, the sequence of topics and speakers.

    We as organizers have the right to move a seminar to our study center in St. Gallen for valid reasons without this justifying cancellation of registration.

    Cooperation, Questionnaire

    Some of our seminars are held in cooperation with other renowned institutions. The respective event partner records customer satisfaction at the end of the seminar and forwards the evaluation to the cooperation partner.

    Certificate

    You will receive a course certificate upon completion of the course, or in the case of a multi-part program, during the last part of the program.

    Change of Booking, Postponement

    A re-scheduling is possible only up to 6 weeks before the start of the seminar, and only once. In the case of booking changes later than 6 weeks before the start of a seminar, following re-scheduling fees will be billed:

    If you rebook a booked seminar or part of a seminar up to 3 months before the start, we charge a rebooking fee of CHF 400 plus VAT. If you rebook between 6 weeks and 3 months before the start of the seminar, 20% of the fees for the rebooked event must be paid. If you rebook less than 6 weeks before the start, 40% of the fee is due. If you rebook less than 2 weeks before the start of the seminar, 80% of the fee is due. In case of a later re-scheduling the entire seminar fee is forfeited. If you do not show up, the fee is forfeited without compensation. Seminars and parts of seminars not attended are forfeited.

    When rebooking, there may be program changes/adjustments and overlaps. This does not entitle you to a partial refund of the seminar fee.

    Cancellation, Withdrawal

    Cancellation of registration (withdrawal or cancellation) is possible free of charge up to 3 months before the start of the seminar. If you cancel between 3 months and 6 weeks before the start of the seminar, 40% of the seminar fee plus VAT will be charged.

    Alternatively, a replacement participant can be provided up to 14 days before the start of the seminar against payment of the rebooking fee of CHF 700 plus VAT, in accordance with the target group description.

    The full seminar fee will be charged if the cancellation is made less than 30 working days before the start of the seminar.

    Seminars may, due to force majeure or because of an insufficient number of participants, be cancelled by the organiser at short notice until 2 weeks before the seminar start, without being liable for compensation for any resulting consequences.

    We recommend that you either take out cancellation insurance or book your flight and hotel with a free right of withdrawal up to 10 days before the start of the seminar.

    Postponement in case of danger, pandemic

    We treat rebookings made due to a pandemic or an acute danger situation (terror, war) with great goodwill: We waive the usual rebooking fees. Due to the extended rebooking option, the above-mentioned “free cancellation up to 3 months before the start of the seminar” does not apply. The seminar fee, if not already paid, remains due with the value date stated in the invoice.

    Dangerous situations include events such as an epidemic, a pandemic, disasters, serious political or social upheavals that pose a danger to the participants that should reasonably be avoided by postponing the event. A postponement for such reasons by St. Gallen Business School does not entitle the participant to cancel the booked seminar or program.

    Insurance, Liability, Price Changes

    We recommend that you take out seminar cancellation insurance with your insurance company to cover cancellation costs due to illness and other events.

    Any other damage that could be directly or indirectly related to the seminar attendance, whether from accident, illness, liability, theft, cancellation of the seminar by the organizer or damage resulting from the application of the management knowledge imparted by the participants or the company commissioned by us, must also be insured or covered. We exclude any liability.

    Swiss law applies and the place of jurisdiction is St. Gallen.

    With the publication of a new brochure, all previous information regarding content, speakers and prices become invalid.

    Valid from: 1 June 2024