Simply give us a call and we will be happy to advise you on our range of seminars and diplomas.
Contact person:
Michael Rabbat, Dipl.-Kfm.
MBA Chief Operating Officer
Claudia Hardmeier
Customer Care
Seminars & Programs
Institute of Management
Head: Prof. Dr. Claus Gerberich | claus.gerberich@sgbs.ch
The institutes of the St. Gallen Business School are organized by topic.
The heads of the individual competence areas (centers) are the direct contact persons for a range of services:
Inhouse
St. Gallen Business School is a partner of many renowned companies and organizations for:
Company-specific management training. In-house programs for top management, executives, middle management, juniors and high potentials.
In German or English.
Local to worldwide projects.
Send us a non-binding project request and we will contact you:
https://sgbs.com/project-request/
Consulting
The “Roadmap for Digital Processes” shows the path and the building blocks for developing and establishing a digital process landscape in the company. The vision, mission and guiding principles form the framework for the process map. Processes can be represented using the four perspectives of the balanced scorecard. Product sales become the offering of solutions and the path to the operator role with complete solutions for the customer. An understanding of customer requirements and customer expectations is now required in order to master all those processes that lead from customer satisfaction to customer loyalty and ultimately to customer enthusiasm. To do this, the process map and the maturity level of the processes are determined and the new business model and the requirements for digital management are derived.
Inquiries: consulting@sgbs.com