Simply give us a call and we will be happy to advise you on our range of seminars and diplomas.

Contact person:

Michael Rabbat, Dipl.-Kfm.
MBA Chief Operating Officer

Claudia Hardmeier
Customer Care
Seminars & Programs

Institutes and competence centers

Link to a variety of
companies and organizations

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Research

What management research can
really achieve

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Climate-neutral seminars

On the way to
climate-neutral seminars.

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Juan Diego Flórez Association

Fighting poverty with musical education:

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Leadership. Appearance. Impact.

    Concept

    If you want to achieve your goals, you need sound knowledge of leadership, personal appearance, impact and communication.

    Knowing where your strengths, weaknesses and pain points lie is essential.

    In addition, you need the indispensable will to examine and expand yourself and your behavioral repertoire. This is how you achieve sustainable leadership success, this is how you achieve the "more" that you really want.

    This is exactly where the 2 parts of the seminar come in: You will learn different "behavior and impact strategies" in everyday leadership: achieving high goals, conflicts, resistance, difficult decisions, fears, stress, working in teams, speaking in front of an audience. At the same time, you will train how to appear, communicate and negotiate with others and thus optimize your leadership, working and management style.

    Participants

    • Managers, specialists and top performers from all areas who
    • want to reflect on and develop their personality in a targeted manner
    • want to apply their knowledge of effectiveness, personality and leadership behavior in their day-to-day management work
    • want to systematically improve their personal productivity and effectiveness
    • want to become more aware of their charisma and impact and seek inspiration for optimization

    Topics

    Leadership sovereignty

    Characteristics of successful management and leadership behavior

    Self-reflection

    Approaching management tasks consciously, dealing correctly with employees, superiors and customers in different situations

    Personality

    Behaviors that bring about recognition and respect, ways to more serenity, "life balance" and sovereignty

    Passion

    Motivate, inspire, communicate: Relationship quality, knowledge of human nature and trust

    Rhetoric and language

    Speaking effectively, basic patterns of successful rhetoric, conscious and unconscious signals to recipients

    Impact, charisma, effect

    Working and leading productively, impact leads to the "I" brand - or how do I want to be seen?

    Leading and communicating

    • Winning conversations: radiating sympathy and competence
    • Principles for effective communication

    Leadership and communication training

    • Training on specific situations from everyday life
    • Getting to know yourself - and feedback to optimize your own leadership and communication behavior

    General Information

    Administrative Information

    St. Gallen Business School
    Rosenbergstrasse 36
    CH-9000 St. Gallen
    Phone +41 71 225 40 80
    E-Mail seminars@sgbs.com
    Internet www.sgbs.com

    Registration

    We are happy to accept your registration or application for a management seminar or program by email, post or internet.


    After receiving your registration, we will send you:
    - confirmation of your registration with invoice
    - information on the schedule, hotel/conference center and arrival
    - the room reservation form for your hotel booking
    If the seminar is already fully booked, you will be informed immediately.

    Information about the seminar hotels

    Further information about our seminar centres and hotels can be found on the Internet: www.sgbs.com/hotel

    Course fee, Hotel costs, Topics

    The course fee (plus VAT, depending in which country the seminar takes place) includes includes tuition and all course material. Participants will download the seminar materials electronically from our download center shortly before the seminar. We will send you an email with a link to download them. The course fee does not include any hotel services such as overnight accommodation, breakfast, meals and the daily flat rate for the hotel or conference center. Participants must pay these directly to the hotel. The daily delegate rate of the conference centers in London, Boston and Shanghai is billed directly by the St. Gallen Business School and forwarded to the conference center.

    Participants are of course free to stay overnight outside the seminar hotel. In this case, you pay only the daily flat rate charged by the hotel/conference center directly to the hotel or conference center.

    The course fee is charged after registration and must be transferred no later than 6 weeks before the start of the seminar. We reserve the right to make minor changes to topics, the sequence of topics and speakers.

    We as organizers have the right to move a seminar to our study center in St. Gallen for valid reasons without this justifying cancellation of registration.

    Cooperation, Questionnaire

    Some of our seminars are held in cooperation with other renowned institutions. The respective event partner records customer satisfaction at the end of the seminar and forwards the evaluation to the cooperation partner.

    Certificate

    You will receive a course certificate upon completion of the course, or in the case of a multi-part program, during the last part of the program.

    Change of Booking, Postponement

    A re-scheduling is possible only up to 6 weeks before the start of the seminar, and only once. In the case of booking changes later than 6 weeks before the start of a seminar, following re-scheduling fees will be billed:

    If you rebook a booked seminar or part of a seminar up to 3 months before the start, we charge a rebooking fee of CHF 400 plus VAT. If you rebook between 6 weeks and 3 months before the start of the seminar, 20% of the fees for the rebooked event must be paid. If you rebook less than 6 weeks before the start, 40% of the fee is due. If you rebook less than 2 weeks before the start of the seminar, 80% of the fee is due. In case of a later re-scheduling the entire seminar fee is forfeited. If you do not show up, the fee is forfeited without compensation. Seminars and parts of seminars not attended are forfeited.

    When rebooking, there may be program changes/adjustments and overlaps. This does not entitle you to a partial refund of the seminar fee.

    Cancellation, Withdrawal

    Cancellation of registration (withdrawal or cancellation) is possible free of charge up to 3 months before the start of the seminar. If you cancel between 3 months and 6 weeks before the start of the seminar, 40% of the seminar fee plus VAT will be charged.

    Alternatively, a replacement participant can be provided up to 14 days before the start of the seminar against payment of the rebooking fee of CHF 700 plus VAT, in accordance with the target group description.

    The full seminar fee will be charged if the cancellation is made less than 30 working days before the start of the seminar.

    Seminars may, due to force majeure or because of an insufficient number of participants, be cancelled by the organiser at short notice until 2 weeks before the seminar start, without being liable for compensation for any resulting consequences.

    We recommend that you either take out cancellation insurance or book your flight and hotel with a free right of withdrawal up to 10 days before the start of the seminar.

    Postponement in case of danger, pandemic

    We treat rebookings made due to a pandemic or an acute danger situation (terror, war) with great goodwill: We waive the usual rebooking fees. Due to the extended rebooking option, the above-mentioned “free cancellation up to 3 months before the start of the seminar” does not apply. The seminar fee, if not already paid, remains due with the value date stated in the invoice.

    Dangerous situations include events such as an epidemic, a pandemic, disasters, serious political or social upheavals that pose a danger to the participants that should reasonably be avoided by postponing the event. A postponement for such reasons by St. Gallen Business School does not entitle the participant to cancel the booked seminar or program.

    Insurance, Liability, Price Changes

    We recommend that you take out seminar cancellation insurance with your insurance company to cover cancellation costs due to illness and other events.

    Any other damage that could be directly or indirectly related to the seminar attendance, whether from accident, illness, liability, theft, cancellation of the seminar by the organizer or damage resulting from the application of the management knowledge imparted by the participants or the company commissioned by us, must also be insured or covered. We exclude any liability.

    Swiss law applies and the place of jurisdiction is St. Gallen.

    With the publication of a new brochure, all previous information regarding content, speakers and prices become invalid.

    Valid from: 1 June 2024