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Claudia Hardmeier
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St. Gallen Junior Business School

    Concept

    The St. Gallen Junior Business School is a demanding intensive management program for managers, junior managers and specialists who want to qualify for a demanding management role or critically question and deepen their existing management knowledge.

    Based on the St. Gallen management approach, the central topics of corporate management are explained and trained using specific cases: St. Gallen management model, marketing management, structure and process management, leadership, financial management.

    Benefit

    This program teaches the principles of successful management as well as new management knowledge on the central topics of effective corporate management. We place particular emphasis on a high level of practical relevance and learning transfer.

    In addition to professional skills and the correct use of management methods, performance-oriented employees are also characterized by a high level of social competence. Participants learn about their strengths as leaders. They learn how to use these strengths correctly.

    Participants

    The Junior Business School is geared to the needs and business situation of participants aged between 28 and 48:

    1. Emerging Managers, staff unit holders and those responsible for central service units who wish to benefit from comprehensive, systematically structured business management training.
    2. Advanced junior managers who are taking on or have taken on a responsible management position and would like to subject their management knowledge to a thorough check-up.
    3. Practitioners who want to critically scrutinize and review the knowledge they have gained in practice.
    4. Engineers, technicians, lawyers and other professionals, who want to acquire comprehensive management knowledge in a very intensive form.

    Topics

    Leadership and employee management

    Which management style produces the best results under which conditions? How can optimal employee performance be achieved with high employee satisfaction?

    Behavioral patterns in the management process

    Every manager behaves according to an individual pattern of behavior. This becomes recognizable for employees and becomes the rule of the game in everyday business dealings with their boss. Our instructor shows the typical behavioral patterns in the management process.

    Strengths in leadership behavior

    Building on this, it is usually possible to recognize one's own strengths in personal leadership behaviour. And, of course, your own weaknesses. In the seminar, we concentrate on strengths. Because behavioral changes take a long time and it is more rewarding to build on strengths and reinforce them.

    Putting strengths to use

    Once you have succeeded in identifying your own strengths, the question arises as to whether you consciously use them. We train typical situations from business life and show how personal strengths can be used consciously.

    Personal social competence

    Personal social skills should grow with increasing experience and responsibility. We show which characteristics social skills have and how optimization potential can be used.

    The holistic management approach

    • From model to practical benefit
    • Holistic thinking as a source of sustainable corporate success

    Holistic management of corporate divisions

    • Managing one area, but keeping an eye on the big picture
    • Achieving short-term goals while investing in the future

    The new strategic management

    • Strategic thinking
    • Structure and content of a divisional and profit center strategy
    • The strategic analysis
    • Utilizing strategic scope for action

    The new marketing

    • In the new marketing: "Everything that communicates, sells".
    • Anyone who communicates externally is therefore relevant to marketing.
    • How do you organize this marketing?

    Financial management

    • Financial success can be controlled using a few parameters
    • What is your own scope for action to contribute to financial success?
    • Planning, budgeting and controlling the profit center result
    • Measures to improve results

    Planning and budgeting

    • Ambitious planning and budgeting
    • Dealing with instabilities and uncertainties
    • Adapting to fluctuating environmental factors
    • Planning constants in an unpredictable world

    Investment calculation

    • Is it worth investing in rationalization?
    • Does investment in innovation pay off?
    • Make-or-buy: What to do yourself, what to do through others?
    • Outsourcing or insourcing

    Financing

    • Calculation of financial requirements for new strategies and concepts
    • Cash flow statement, capital requirements and source of funds
    • The best forms of financing
    • Minimizing the cost of capital

    Liquidity management

    • Calculate liquidity
    • Ensure liquidity at all times

    Achieving profit and profitability targets

    • Setting ambitious profit and profitability targets
    • Measures and mechanisms of profit management
    • Achieving profit, cash flow, profitability and contribution margin targets

    Costs under control?

    • The desired cost position
    • Cost planning and cost control
    • Controlling the break-even point
    • Consciously organize fixed costs
    • Making costs variable and flexible

    Personal skills

    • The winning conversation
    • Earning trust
    • Show commitment
    • Being a team player
    • Being a valuable group member
    • Personal ability to assert yourself in a personable way

    Leadership and leadership behavior

    • Taking responsibility for tasks and projects
    • Convince with your own ideas
    • Communication within the team
    • Winning employees for commitment
    • Principles of leadership
    • Own behavior patterns in leadership situations

    General Information

    Administrative Information

    St. Gallen Business School
    Rosenbergstrasse 36
    CH-9000 St. Gallen
    Phone +41 71 225 40 80
    E-Mail seminars@sgbs.com
    Internet www.sgbs.com

    Registration

    We are happy to accept your registration or application for a management seminar or program by email, post or internet.


    After receiving your registration, we will send you:
    - confirmation of your registration with invoice
    - information on the schedule, hotel/conference center and arrival
    - the room reservation form for your hotel booking
    If the seminar is already fully booked, you will be informed immediately.

    Information about the seminar hotels

    Further information about our seminar centres and hotels can be found on the Internet: www.sgbs.com/hotel

    Course fee, Hotel costs, Topics

    The course fee (plus VAT, depending in which country the seminar takes place) includes includes tuition and all course material. Participants will download the seminar materials electronically from our download center shortly before the seminar. We will send you an email with a link to download them. The course fee does not include any hotel services such as overnight accommodation, breakfast, meals and the daily flat rate for the hotel or conference center. Participants must pay these directly to the hotel. The daily delegate rate of the conference centers in London, Boston and Shanghai is billed directly by the St. Gallen Business School and forwarded to the conference center.

    Participants are of course free to stay overnight outside the seminar hotel. In this case, you pay only the daily flat rate charged by the hotel/conference center directly to the hotel or conference center.

    The course fee is charged after registration and must be transferred no later than 6 weeks before the start of the seminar. We reserve the right to make minor changes to topics, the sequence of topics and speakers.

    We as organizers have the right to move a seminar to our study center in St. Gallen for valid reasons without this justifying cancellation of registration.

    Cooperation, Questionnaire

    Some of our seminars are held in cooperation with other renowned institutions. The respective event partner records customer satisfaction at the end of the seminar and forwards the evaluation to the cooperation partner.

    Certificate

    You will receive a course certificate upon completion of the course, or in the case of a multi-part program, during the last part of the program.

    Change of Booking, Postponement

    A re-scheduling is possible only up to 6 weeks before the start of the seminar, and only once. In the case of booking changes later than 6 weeks before the start of a seminar, following re-scheduling fees will be billed:

    If you rebook a booked seminar or part of a seminar up to 3 months before the start, we charge a rebooking fee of CHF 400 plus VAT. If you rebook between 6 weeks and 3 months before the start of the seminar, 20% of the fees for the rebooked event must be paid. If you rebook less than 6 weeks before the start, 40% of the fee is due. If you rebook less than 2 weeks before the start of the seminar, 80% of the fee is due. In case of a later re-scheduling the entire seminar fee is forfeited. If you do not show up, the fee is forfeited without compensation. Seminars and parts of seminars not attended are forfeited.

    When rebooking, there may be program changes/adjustments and overlaps. This does not entitle you to a partial refund of the seminar fee.

    Cancellation, Withdrawal

    Cancellation of registration (withdrawal or cancellation) is possible free of charge up to 3 months before the start of the seminar. If you cancel between 3 months and 6 weeks before the start of the seminar, 40% of the seminar fee plus VAT will be charged.

    Alternatively, a replacement participant can be provided up to 14 days before the start of the seminar against payment of the rebooking fee of CHF 700 plus VAT, in accordance with the target group description.

    The full seminar fee will be charged if the cancellation is made less than 30 working days before the start of the seminar.

    Seminars may, due to force majeure or because of an insufficient number of participants, be cancelled by the organiser at short notice until 2 weeks before the seminar start, without being liable for compensation for any resulting consequences.

    We recommend that you either take out cancellation insurance or book your flight and hotel with a free right of withdrawal up to 10 days before the start of the seminar.

    Postponement in case of danger, pandemic

    We treat rebookings made due to a pandemic or an acute danger situation (terror, war) with great goodwill: We waive the usual rebooking fees. Due to the extended rebooking option, the above-mentioned “free cancellation up to 3 months before the start of the seminar” does not apply. The seminar fee, if not already paid, remains due with the value date stated in the invoice.

    Dangerous situations include events such as an epidemic, a pandemic, disasters, serious political or social upheavals that pose a danger to the participants that should reasonably be avoided by postponing the event. A postponement for such reasons by St. Gallen Business School does not entitle the participant to cancel the booked seminar or program.

    Insurance, Liability, Price Changes

    We recommend that you take out seminar cancellation insurance with your insurance company to cover cancellation costs due to illness and other events.

    Any other damage that could be directly or indirectly related to the seminar attendance, whether from accident, illness, liability, theft, cancellation of the seminar by the organizer or damage resulting from the application of the management knowledge imparted by the participants or the company commissioned by us, must also be insured or covered. We exclude any liability.

    Swiss law applies and the place of jurisdiction is St. Gallen.

    With the publication of a new brochure, all previous information regarding content, speakers and prices become invalid.

    Valid from: 1 June 2024