Simply give us a call and we will be happy to advise you on our range of seminars and diplomas.
Contact person:
Michael Rabbat, Dipl.-Kfm.
MBA Chief Operating Officer
Claudia Hardmeier
Customer Care
Seminars & Programs
Welcome to the website of the St. Gallen Business School (SGBS). We are a company under swiss law (AG), part of the independent and privat St. Gallen Group of Business Schools, 9000 St. Gallen. The protection of your personal data is very important to us. This privacy policy informs you about the rights you have and how we handle your personal data.
The St. Gallen Business School is one of the leading providers of management training and continuing education in the German-speaking world for upper and middle management. We are internationally networked with other business schools and institutions. We operate various websites, all of which are subject to this privacy policy. See the imprint of the respective websites. You can reach us at the following email address: seminare(at)sgbs.com
At SGBS there is a responsible body that is responsible for protecting your personal data. If you have any questions about processing, your rights or the data protection declaration, please contact our data protection officer, who will be happy to assist you.
You can reach him at seminare@sgbs.com.
What data is collected when you visit our websites, how, on what legal basis and for what purposes is it processed and what options do you have to control and delete this collection and processing according to your wishes?
Data that is collected
When you visit our websites, your browser automatically transmits the following
Data:
In order to deliver our website to your computer and to provide the website’s functions, the above data needs to be temporarily stored. This also enables us to obtain statistical information about how our websites are used by visitors. We collect data in order to secure our information technology systems and to track unauthorized access or misuse.
We temporarily store this data on the basis of legitimate interests in accordance with Art. 6 (1) f GDPR. This legitimate interest consists in achieving the purposes described above.
If the data is no longer required to achieve the purpose, it will be deleted. Log files are deleted after 90 days at the latest.
Cookies are small text files that are stored on your device. When you visit our websites, such cookies are set. They usually contain a sequence of characters, the cookieID. With this cookieID, we can identify your browser when you visit our websites again. We also use tags. Tags are small code elements. They enable us to measure the behavior of our users and thus determine the success of advertising measures. Different cookies and tags are set to collect different data and process it pseudonymously. We use our own cookies as well as cookies from other providers (third-party cookies).
The cookies we use are used for data processing purposes as follows:
Technically necessary cookies: These are needed to provide the technical functions of the website.
Functionality cookies: They are used to make our websites more user-friendly.
and to ensure certain functionalities, e.g. storage of your login data
Analysis cookies and tags: These enable us to create evaluations and thus improve the quality
to improve our websites and content that meets customer needs.
Advertising cookies and retargeting technologies: Thanks to these, we can offer you precisely those offers
and offer knowledge modules that correspond to your needs profile or search behavior.
This also includes us changing our websites to suit your needs and informing you on
different websites with personalized advertising that matches your presumed
needs.
We use technically necessary cookies and functionality cookies on the basis of legitimate
interests (Art. 6 para. 1 f GDPR), whereby our legitimate interest lies in the functioning of our
websites and their optimal usability.
We use analysis cookies and advertising cookies as well as tags and retargeting technologies on the
Basis of legitimate interests (Art. 6 para. 1 f GDPR, Recital 47). Our legitimate
Our interest is to tailor our websites to the needs and wishes of our customers
to align.
Some of the cookies we use, called session cookies, are deleted after you close your
browser. We also use cookies that are permanently stored on your device
remain so that we can recognize your browser and you (persistent cookies).
If you wish, you can delete cookies in your browser, prevent cookies from being saved
deactivate them completely or allow certain cookies only selectively. However, this may
Limit the functionality of our websites.
Google Analytics is a web analysis service provided by Google Inc., Amphitheatre Parkway, Mountain View,
CA 94043, USA (“Google”). We use this on our websites. Google Analytics uses
Cookies on your device. These enable us to evaluate your use of our websites.
For this purpose, Google collects data that allows your browser to be uniquely identified and
provides information about when and how often you have visited our websites, how your
Length of stay and what clicks and actions you performed on our websites
(more information here [http://www.google.de/policies/technologies/types/]).
We use Google Analytics with the inclusion of the code
"get._anonymizeIP();", This allows Google to use your IP address within the EU and the
European Economic Area in order to make an anonymized evaluation.
However, the full IP address may be transmitted to a Google server in the USA,
then shortened in the USA, mixed with other data by Google and stored in the USA
In order to comply with data protection standards, Google undergoes certification
under the EU-US Privacy Shield. Google transfers data to third parties if consent is given
this is necessary for legal reasons or third parties process this data on behalf of
Google process.
We use Google Remarketing and Google Double Click. The cookies set enable
Evaluations of the way you use our websites. They enable your
Browser to recognize you again when you visit pages that belong to the Google advertising network.
Google uses the Google Analytics tracking code to identify which websites
you have visited and which advertisements you have clicked on and provides us with evaluations
Disposal.
We also use Google AdWords Conversion Tracking. Cookies are set that enable us
enable you to see what happens after you interact with an ad.
The Google Tag Manager helps us set and manage tags.
Google reCAPTCHA: To restrict bots and robots from accessing our websites
we use Google’s reCAPTCHA service on various forms. Google records
to determine whether a human or a machine is accessing our websites.
include your IP address, the language set in your browser, the user agent of the browser
and installed browser plug-ins.
Google Analytics: Google uses the data collected via Google Analytics on our behalf,
evaluates the use of our websites, provides us with reports on user activities
our websites and much more.
Google Remarketing and Double Click: We use this technology to track your interest in
our offers by previously visiting websites with similar
service offering. This results in advertising offers from us to you on
different websites.
Google AdWords Conversion Tracking: We use this technology to tailor our offers to
To improve them according to needs.
Google Tag Manager: With this service we create tags on our website and
use and manage their findings.
Google reCAPTCHA: With this service we protect our technical systems from flooding
through robot-indexed usage.
YouTube: We use YouTube to show videos about our services on our websites.
integrate.
We use the Google products described on the basis of legitimate interests (Art. 6 para.
1 f GDPR). Our legitimate interests lie in optimally identifying your needs and
To be able to bring you exactly the right offers.
We use Google reCAPTCHA on the basis of legitimate interests (Art. 6 Para. 1 f GDPR).
Our legitimate interest lies in protecting our technical systems from robot attacks
and not to be flooded with spam.
Data stored via Google functions is stored and periodically
deleted. By setting your browser accordingly, you can prevent the storage of
Block cookies.
If you have installed the browser add-ons available under the link [https://tools.google.com/dlpage/gaoptout?hl=de]
By downloading and installing Google Analytics, you can prevent the collection and processing of data by Google
impede.
Google Dynamic Remarketing and Double Click as well as Google AdWords Conversion Tracking: You
can object to the storage of cookies and the associated data processing, in
which you can use your advertising settings [http://www.google.com/ads/preferences/html/opt-out.html]
deactivate personalized advertising. You can prevent the use of cookies by third parties
via the Network Advertising Initiative deactivation website
[http://optout.networkadvertising.org/#/]. Alternatively, you can
by installing a browser plug-in [https://www.google.com/settings/u/0/ads/plugin?hl=de]
However, this may limit the functionality of our websites. Further
Information can be found in the Google privacy policy. [LINK:
www.google.de/intl/de/policies/privacy/].
Bing Universal Event Tracking: Bing Universal Event Tracking (“UET”) is a service of Microsoft
Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (“Microsoft”). We use
this to come to our websites via advertisements on Bing Ads. In doing so, your
A cookie is placed on your computer. A UET tag (code) built into our websites allows
to store pseudonymized data about the use of the website. This allows us to show
what actions you take after clicking on an ad on Bing Ads on our websites
In addition, Microsoft can use so-called cross-device tracking to
tracking your usage behavior across different devices. The resulting
Information is transferred to a Microsoft server in the USA. Microsoft is under the
EU-US Privacy Shield certified.
Bing Webmaster Tools: Microsoft’s Bing Webmaster Tools store cookies and so-called
Beacons on your computer. These invisible graphics can be used to register whether a
website was accessed or not.
Bing Universal Event Tracking: Thanks to UET we can track your activities on our websites
track if you came to our websites via ads from Bing Ads.
This allows us to continuously adapt our offering to the needs of users and, thanks to
Cross-device tracking, personalized advertising.
Bing Webmaster Tools: With this tool, Microsoft provides its Bing services and
enables and optimize search results.
We use the Bing tracking tools if you have given your consent. Your consent
We collect data when you visit websites that use the Bing Tracking Tool, via the
Cookie banner at the bottom of the relevant websites.
Microsoft stores this data for a maximum of 180 days. You can prevent the collection and processing
of the data by deactivating the setting of cookies, using the link
[http://choice.microsoft.com/de-de/opt-out] . However, this may affect the functionality of our
websites. More information about Bing’s analytics services Bing
Ads[https://help.bingads.microsoft.com/#apex/3/de/53056/2 ]. More information on data protection
at Microsoft and Bing: Microsoft Privacy Policy [https://privacy.microsoft.com/de-
de/privacystatement].
We use the following social plugins from social networks:
Facebook, by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”)
Twitter, from Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA (“Twitter”)
When you visit a website that contains such a plugin, your browser creates a direct
connection with the servers of the respective social network. Through this integration,
the social network data about which website you have visited, even if you do not
user profile or are not currently logged in. If you are logged in, Facebook can
visit to your Facebook account. If you interact with the plugins, the
corresponding information is transmitted to the social network and stored there. Your IP address
is stored in abbreviated form. The data collected is sent directly from your browser to a
The data is transmitted to the social network’s server in the USA and stored there.
The social plugins allow you to share website content on social networks.
We use social plugins if you have consented to this. We obtain your consent from
When you access our websites, you can use the cookie banner at the bottom of the website.
Storage period and control options:
You can prevent the collection and processing of data by social networks by
prevent this by setting your browser accordingly.
If you do not want social networks to share the data collected through our websites
directly assign to your user profile, you must log in before visiting our websites
For more information, see Facebook’s privacy policy
[https://www.facebook.com/about/privacy], Twitter [https://twitter.com/privacy].
What data is collected when you perform one or more of the following actions and
how do we deal with it?
A: contact us
B: Buy product online, place order
C. Open an account
Data that you communicate to us and that is transferred from your browser to our server by
You use a contact form, submit a project request or contact us via email
This includes your contact details, your personal details such as name and
First name, your email address, your wishes and reasons for contacting us.
Our own customer administration or, if necessary, externally commissioned service providers record
this information in order to process your requests optimally.
The collection of this data takes place within the framework of the preparation of offers, quotations,
Offers and information within the framework of the Data Protection Regulation (Art. 6 Para. 1 f GDPR)
The duration of storage of your data will depend on the specific processing purpose, a
any warranty or compliance with statutory retention periods
adjusted.
If you order a newsletter from us or complete a game or a self-test, then
we collect the data you provide to us. This includes, for example, your name and email address.
Address.
Depending on the programming of our games and self-tests, these use tracking technologies that
to collect data on the opening of emails and to recognize which links you click on.
We process this data so that we can send you the newsletter or give you access to
an online game or online self-test.
We also use data that shows us which topics are of particular interest to you.
We will then use this information to send you emails, improve the quality
of our services and sometimes combine these with tracking or profiling findings.
If you sign up for one of our newsletters, one of our games or one of our online
self-tests, we process your data. With your consent, we will inform
You will then be informed by email about the topics that interest you most. We work
according to the double opt-in principle. So if you subscribe to a newsletter, a game or
or order a self-test, you will receive an email from us with a confirmation and a
Click to register. Only when you click on this link will you be on our
Newsletter list saved.
After registering for a themed newsletter, a game or a self-test, we process
Your data with your consent to inform you by electronic mail about the selected topics
and to contact you with advertising. We work according to the double opt-in principle,
ie if you order a topic newsletter on our website, we will send you a
You will receive a confirmation email with a registration link. Only when you click on this link,
You on our newsletter list.
If we receive your email address in connection with the sale of a product (e.g. a
registration for one of our seminars), we will use this to send you, on the basis of legitimate
Interests (Art. 6 f GDPR) to provide you with information about similar services and products. Our legitimate interest is to then contact you directly with advertising offers
to address.
We store your data for as long as we need it for the specific processing purpose.
Consents that you have given us regarding the processing of your personal
You can revoke your consent to our data. The revocation is valid for the future, but has no effect on the
data processing carried out without your consent, which will continue until your revocation is processed
has taken place, provided that there is a legal basis for permission to do so.
According to Articles 15 to 21 and 77 of the EU General Data Protection Regulation (GDPR),
If the legal requirements are met, the data subject has the following rights:
You have the right to obtain information from us at any time about which of your
personal data we process in what manner, whereby you can obtain a copy of that
You can request data that we store about you personally, in accordance with Art. 15 GDPR.
If we store incorrect personal data about you, you can request correction
and/or completion of this personal data in accordance with Art. 16 GDPR.
Some of your personal data are exempt from deletion because we need them for the
normal business operations in connection with your seminar registrations, the use of
our services over time for the execution and processing of contracts, in
In connection with legal claims or for statutory or contractual retention obligations
pursuant to Art. 17 GDPR.
According to Art. 18 GDPR, under certain conditions you can request a severely restricted
processing of your personal data, e.g. if the processing violates valid
It violates the law if you have objected if the data is, in your opinion, incorrect.
You can object to the processing of your personal data for direct marketing purposes at any time
If there are special reasons, you can also object to those data processing
which are based on a legitimate interest. See Art. 21 GDPR.
According to Art. 20 GDPR, you have the right to receive the data you have made available to us, which we process on
Based on your consent or to fulfill contracts and our obligation to perform
process, in a common, machine-readable, technically feasible standard format
and to request direct transmission of this data to third parties.
You can assert your rights with:
St.Gallen Business School AG
Data Protection Officer
Rosenbergstr. 36
CH – 9000 St.Gallen
E-Mail: seminare@sgbs.com
Do you want to consent to data processing through cookies and tracking technologies
you can do so through the respective settings in your browser or by
You revoke the opt-out options.
If you wish to revoke your consent to receive the newsletter, you can do so at any time
by clicking on the respective link in each newsletter.
You have the right to lodge a complaint with the competent data protection supervisory authority at any time
to insert.
Please note that as a Swiss organization we are subject to Swiss law, as a provider
However, in the EU area, the GDPR must be observed.
Issue: 10 November 2020
Contact: seminare(at)sgbs.com
Phone +41 71 225 40 80
St. Gallen Business School AG