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Claudia Hardmeier
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St. Gallen Executive Business School

    Overview

    This top management course is based on the St. Gallen management approach with additional practice-proven inputs from our extensive business and teaching experience. The latest scientific findings in management theory and research are continuously incorporated.

    Professionalism

    Experienced speakers, high-quality content, interesting and varied detailed program with case studies from practice as well as personal discussion and individual questions.

    Practical and scientific relevance

    Top lecturers with a wealth of experience: they have been working for renowned companies for years as consultants, trainers or in top positions in the business world.

    Digitalization

    Special attention is paid to opportunities and risks due to increasing digitalization.

    Concept

    What power do visions develop that are not concretized in the form of strategic goals? What use are strategies that cannot be implemented because they are not aligned with corporate culture or incentive systems? What use are innovation and creativity if marketing skills are lacking? What is the point of introducing a lean and innovation system if over-complexity and sluggish structures nip any initiative in the bud? Where do pioneering spirit and drive lead if the most necessary management systems to steer the company are missing?

    Providing excellent leadership performance means

    • guiding the company's development towards the right future (strategic management)
    • on the basis of a normative value structure (normative management)
    • transforming existing potential into optimal earning power (financial management)
    • to achieve high employee performance with high job satisfaction thanks to leadership (Human Resources Management).

    Knowledge transfer:

    Presentations, educational talks, workshops, moderated exchange of experience.

    Knowledge, Best Practices

    Knowledge and best practice based on real practical cases, group and plenary discussions, questioning of existing concepts.

    Company-related application:

    Application of the analysis tools, worksheets and other aids for subsequent implementation in management practice.

    Individual support:

    The speakers are available to discuss individual practical aspects of the participants.

    There is also the opportunity to discuss individual problems in a personal meeting with a proven management consultant or to explore specific topics in greater depth.

    Participants

    In the 12-day St. Gallen Executive Business School (3 x 4 days), the main challenges of the management tasks of the executive manager and most important topics of business administration are comprehensively presented and trained.

    1. Top and senior management level executives
    2. Entrepreneurs, members of management, board members, directors, managing directors
    3. Executives with general management responsibility
    4. Managers of important business units with responsibility for results
    5. Functional managers who want to prepare themselves for a challenging job with strategic and operational responsibility

    Topics

    Holistic management success

    • The new understanding of management
    • The productivity of leadership
    • The St. Gallen management approach

    Business models for digital times

    • Evolutionary management: structures and processes as rules for new businesses
    • The formation of autonomous divisions for future growth in new fields

    Strategic management

    • Breaking new ground thanks to visions
    • New rules in competition: Industry 4.0, value chain intelligence, networks
    • Strategic planning with economies of scale, scope, density, time
    • The optimal company size
    • The management of core competencies and the art of winning in time competition: Markettime
    • Strategies and organizational forms that keep the break-even point low: Network organization
    • Aggressive pricing strategies are possible thanks to digitalization

    Strategic marketing

    • Developing new markets correctly, tapping into unknown target groups and new digital sales channels

    Leadership

    • The leadership behavior of leaders: What is different today?
    • Leadership behavior in difficult situations
    • The manager as a coach
    • Personal leadership competence: Ways to "Winning Spirit"

    Communication for executives

    • Successful external and internal communication: Elements of communicative and emotional competence
    • Communication in tricky situations: Psychological basics, behavior in unfair dialectics, mastering difficult questions
    • Speaking and answering under pressure: the toolbox for emergencies

    Financial management

    • The overall financial responsibility of executive management
    • Recognizing the links between the balance sheet and income statement
    • Mastering the most important key figures for profitability and stability
    • Cash flow as a key financial indicator: possible applications
    • Specifying and monitoring key financial figures - The management performance report
    • Deriving annual operating budgets from the strategic benchmarks
    • Strategic early warning concepts and effective controlling tools for executives

    Profit management

    • Instruments for sustainable profit improvement by determining and analyzing the most important "value and cost drivers":
      1. recognizing sales growth potential
      2. cost reduction management
      3. increasing contribution margins and improving margins
      4. optimizing the use of capital

    M&A, restructuring, management buy-outs

    • Valuation of different industries and companies: Practical examples and the latest findings
    • Competitor analyses thanks to the correct interpretation of published annual reports
    • Buying and selling companies
    • Grow or distribute?
    • Valuing start-ups
    • Restructure or disinvest?

    General Information

    Administrative Information

    St. Gallen Business School
    Rosenbergstrasse 36
    CH-9000 St. Gallen
    Phone +41 71 225 40 80
    E-Mail seminars@sgbs.com
    Internet www.sgbs.com

    Registration

    We are happy to accept your registration or application for a management seminar or program by email, post or internet.


    After receiving your registration, we will send you:
    - confirmation of your registration with invoice
    - information on the schedule, hotel/conference center and arrival
    - the room reservation form for your hotel booking
    If the seminar is already fully booked, you will be informed immediately.

    Information about the seminar hotels

    Further information about our seminar centres and hotels can be found on the Internet: www.sgbs.com/hotel

    Course fee, Hotel costs, Topics

    The course fee (plus VAT, depending in which country the seminar takes place) includes includes tuition and all course material. Participants will download the seminar materials electronically from our download center shortly before the seminar. We will send you an email with a link to download them. The course fee does not include any hotel services such as overnight accommodation, breakfast, meals and the daily flat rate for the hotel or conference center. Participants must pay these directly to the hotel. The daily delegate rate of the conference centers in London, Boston and Shanghai is billed directly by the St. Gallen Business School and forwarded to the conference center.

    Participants are of course free to stay overnight outside the seminar hotel. In this case, you pay only the daily flat rate charged by the hotel/conference center directly to the hotel or conference center.

    The course fee is charged after registration and must be transferred no later than 6 weeks before the start of the seminar. We reserve the right to make minor changes to topics, the sequence of topics and speakers.

    We as organizers have the right to move a seminar to our study center in St. Gallen for valid reasons without this justifying cancellation of registration.

    Cooperation, Questionnaire

    Some of our seminars are held in cooperation with other renowned institutions. The respective event partner records customer satisfaction at the end of the seminar and forwards the evaluation to the cooperation partner.

    Certificate

    You will receive a course certificate upon completion of the course, or in the case of a multi-part program, during the last part of the program.

    Change of Booking, Postponement

    A re-scheduling is possible only up to 6 weeks before the start of the seminar, and only once. In the case of booking changes later than 6 weeks before the start of a seminar, following re-scheduling fees will be billed:

    If you rebook a booked seminar or part of a seminar up to 3 months before the start, we charge a rebooking fee of CHF 400 plus VAT. If you rebook between 6 weeks and 3 months before the start of the seminar, 20% of the fees for the rebooked event must be paid. If you rebook less than 6 weeks before the start, 40% of the fee is due. If you rebook less than 2 weeks before the start of the seminar, 80% of the fee is due. In case of a later re-scheduling the entire seminar fee is forfeited. If you do not show up, the fee is forfeited without compensation. Seminars and parts of seminars not attended are forfeited.

    When rebooking, there may be program changes/adjustments and overlaps. This does not entitle you to a partial refund of the seminar fee.

    Cancellation, Withdrawal

    Cancellation of registration (withdrawal or cancellation) is possible free of charge up to 3 months before the start of the seminar. If you cancel between 3 months and 6 weeks before the start of the seminar, 40% of the seminar fee plus VAT will be charged.

    Alternatively, a replacement participant can be provided up to 14 days before the start of the seminar against payment of the rebooking fee of CHF 700 plus VAT, in accordance with the target group description.

    The full seminar fee will be charged if the cancellation is made less than 30 working days before the start of the seminar.

    Seminars may, due to force majeure or because of an insufficient number of participants, be cancelled by the organiser at short notice until 2 weeks before the seminar start, without being liable for compensation for any resulting consequences.

    We recommend that you either take out cancellation insurance or book your flight and hotel with a free right of withdrawal up to 10 days before the start of the seminar.

    Postponement in case of danger, pandemic

    We treat rebookings made due to a pandemic or an acute danger situation (terror, war) with great goodwill: We waive the usual rebooking fees. Due to the extended rebooking option, the above-mentioned “free cancellation up to 3 months before the start of the seminar” does not apply. The seminar fee, if not already paid, remains due with the value date stated in the invoice.

    Dangerous situations include events such as an epidemic, a pandemic, disasters, serious political or social upheavals that pose a danger to the participants that should reasonably be avoided by postponing the event. A postponement for such reasons by St. Gallen Business School does not entitle the participant to cancel the booked seminar or program.

    Insurance, Liability, Price Changes

    We recommend that you take out seminar cancellation insurance with your insurance company to cover cancellation costs due to illness and other events.

    Any other damage that could be directly or indirectly related to the seminar attendance, whether from accident, illness, liability, theft, cancellation of the seminar by the organizer or damage resulting from the application of the management knowledge imparted by the participants or the company commissioned by us, must also be insured or covered. We exclude any liability.

    Swiss law applies and the place of jurisdiction is St. Gallen.

    With the publication of a new brochure, all previous information regarding content, speakers and prices become invalid.

    Valid from: 1 June 2024